Microsoft Teams for SMB

Calling Made Simple - Teams Phone

Microsoft Teams is fastest growing app in the history, and it is really because Teams changes the way we work together to get things done. It is first of its kind to offer a hub for teamwork experience where users and teams are focused on their scenarios rather than on applications.

It currently has 145 million daily active users, up from 75 million last year
From March to June 2020, Microsoft Teams noticed 894 percent growth, more than Zoom (Aternity)
Over 500,000 organizations use Microsoft Teams as their default messaging platform

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All-in-one solution

Work smarter by bringing together calling, chat and meetings in an all-in-one app
Quickly start a call from chat, contact card, Outlook or Teams
Collaborate in the Office apps within calls and meetings
Work across Teams & Outlook seamlessly with unified contacts and calendars

Streamline management

Save time and money with a single provider for all your communications.
Easily add phone numbers and manage your phone system in the Microsoft 365 admin console.
Monitor and resolve performance issues with the call analytics and the quality dashboard.
Get dial tone your way with a calling plan from Microsoft or from a third-party provider.

Secure, reliable,
& rich calling

Enjoy cloud calling features such as consultative transfers, music on hold, call park, voicemail transcription and more.
Work as team with group call pickup, delegation, and shared line appearance.
Use built-in auto attendants and call queues, or easily connect to your favorite contact center software.
Improve uptime with built-in redundancy and load balancing delivered from Microsoft’s trusted cloud

Call from anywhere,
on any device

Stay connected with a single phone number across your computer, mobile devices and desk phone.
Turn a chat into a call or a call into a group meeting without hanging up or re-dialing.
Add flexibility to meetings with a dial-in number, integrated into every online meeting
Choose from a range of personal and shared devices built for Teams

Professional Services - What we do!

Evaluate current environment

Configure Microsoft Teams core capabilities

Configure Direct Routing in Microsoft Teams

Deploy end user client

Provide training and handoff to your IT lead

Assess network readiness to include bandwidth planning and network requirements

Configure network requirements

Configure endpoint devices

Initial cut over Coordinate number porting

The phone system and domestic calling plan solution monthly subscription for XX seats configuration or migration assistance

Remediate any issues found

Configure Teams Phone workloads in Microsoft Teams

Plan end user training & adoption

Decommission legacy system(s)

Configuration assistance to get you started with Teams Phone and Microsoft Teams. During our half day engagement we’ll provide an initial consultation, configuration of the phone system settings, and the resources you need to keep going.